Privacy policy
This privacy policy sets out how RenewableUK uses and protects any information that you give RenewableUK when you use RenewableUK services, including this website.
RenewableUK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Data protection
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
How we use your information
This privacy notice tells you how we, RenewableUK, will collect and use your personal data for running events, representing our industry as a trade body, and communicating with you about relevant events and other industry news.
Website visitor
If you are simply visiting our website and learning more about what we do, the primary piece of information our website will automatically capture is:
- Internet Protocol (IP) address
- App ID
- Device ID
- Vendor ID
This means our systems may keep a record of what type of device and app you are using to access our website, and from what online location. This is usually anonymised and we cannot identify you from the information alone.
Other information may also be collected about you depending on the choice you make about the use of cookies when you first visit our website. For more information on this, please see our Cookie Notice to learn more.
Most of this information is used to make our website work correctly, to keep it secure, and to comply with the law. We may also use some of this information to study how visitors use our website to improve our services.
Registered website user
If you have registered for an account on our website, we have collected the following details:
- First name
- Last name
- Email address
This is so we can create your account and provide you with verified log in details to access the site.
In terms of being contacted for marketing purposes or for other news and updates from RenewableUK, you can accept consent and set your communications preferences when you register for an account and within the RenewableUK portal. You can unsubscribe within the portal or via the unsubscribe link in any email communication.
RenewableUK member
As a RenewableUK member, you will have full access to all areas of our website, access to member-only events and webinars, and are entitled to discounts at our events. If your employer has joined RenewableUK as a member, in addition to the above mentioned uses, we may also process:
- Your employer's details and company address
In terms of being contacted for marketing purposes or for other news and updates from RenewableUK, you can accept consent and set your communications preferences when you register for an account and within the RenewableUK portal. You can unsubscribe within the portal or via the unsubscribe link in any email communication.
Will RenewableUK share my personal data with anyone else?
We will typically only use your personal data internally and not disclose it to third parties except where we are required by law, to exercise or defend our legal rights, or where you have given your explicit consent. Some exceptions to this are:
- We utilise a few third party suppliers who provide systems for us to safely store and process your data. They can see your data from the backend, but this is only accessed when support services are required. All our 3rd party suppliers are subject to a thorough due diligence process, and have contractual clauses in place protecting your data, before we start to use them.
- We may also need to share your information with hotels, venue providers, and event staff to ensure that appropriate arrangements are made for you where you may have specific dietary or access needs.
Our lawful basis
To process any personal data, we are required to identify a lawful basis in accordance with Article 6 of GDPR.
As a membership provider, most of the information set out above is processed to fulfil a contract with you or, for your benefit, with your employer. Without it we would not be able to process your membership and facilitate forums, events, and news updates.
We also have a legitimate interest in processing other information about you for the purpose of the smooth running of our business, for marketing, and for planning purposes.
This means we process your personal data in accordance with Article 6(1)(b) and Article 6(1)(f) respectively.
How long we keep your personal data
By law we must keep basic information (i.e. name, address, and service provided) about all receivers of our services for a minimum of 6 years for tax purposes.
For members we may keep your personal data for longer periods
Subject to any legal requirement, you can ask us to delete your information at any time and we will oblige, if not we will automatically delete your data 6 years after your last interaction with us (whichever is sooner).
For marketing material you have opted in to, we will keep your information until you unsubscribe.
Your rights
You have complete control over your personal data, and under the GDPR you have several rights that you can exercise at any time. Subject to some legal exceptions, you can:
- Request a copy of any personal information we hold about you;
- Request to rectify any inaccuracies with your data;
- Request to erase your personal data;
- Request a restriction on our processing of your data;
- Object to the processing of your personal data; and
- Request your data to be ported (data portability).
To learn more about these rights please visit the ICO website. To exercise any of these rights, please email us in the first instance at info@renewableuk.com
If you are dissatisfied with our response to any of these rights, you have the option to make a complaint to the ICO (Information Commissioner’s Officer), via the following details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
01625 545 745
Data protection officer
If you have any questions, queries, or need assistance with understanding any of the above, you can contact our Data Protection Officer via the following details:
Garth Haliday, Chief Operating Officer
RenewableUK
6 Langley Street
London
WC2H 9JA
United Kingdom
Website terms and conditions
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern RenewableUK's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ' RenewableUK' or 'us' or 'we' refers to the owner of the website whose registered office is The Conduit, 6 Langley Street, London, England, WC2H 9JA. RenewableUK is registered in England, with the company registration number 1874667. The term 'you' refers to the user or viewer of our website.
For information regarding membership please refer to the RenewableUK Articles of Association.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Disclaimer
The information contained in this website is for general information purposes only. The information is provided by RenewableUK and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of RenewableUK. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, RenewableUK takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.